Who We Are
Alvera.co.id is owned and operated by PT Impack Pratama Industri Tbk (“Impack” or “we”). This privacy policy explains how we collect, use, process, and protect the privacy (“Your Information”) that you may provide in connection with Impack’s services available through the website at www.Alvera.co.id (“Site”).
Personal Data We Collect and Why We Collect It
“Personal Information” is data that identifies you as an individual, such as:
- Personal Data: name, company name, address, telephone number, email address.
- Non-Personal Data: IP address, location information, information collected through cookies, pixel tags, and other technologies.
How We Collect Your Information
We collect your information through:
- Direct Input: Some data is collected when you provide it to us, such as data entered into a contact form, registration form, or during account creation.
- Automated Technologies: Data is automatically collected by the browser or device you use to access our Site, including IP address, browser type, operating system, and access times.
Contact Forms
When you fill out a contact form, we collect personal information such as your name, email, phone number, and any other information you voluntarily provide. This allows us to respond to your inquiries or process your requests.
Cookies
- If you leave a comment on our Site, you may opt-in to save your name, email, and website in cookies so you do not need to fill in your details again when you leave another comment. These cookies last for one year.
- Visiting our login page sets a temporary cookie to determine if your browser accepts cookies. This cookie does not store personal data and is discarded when you close your browser.
- When you log in, we set several cookies to save your login information and screen display preferences. Login cookies last for two days, while screen option cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. Logging out will remove login cookies.
- Editing or publishing an article saves an additional cookie in your browser. This cookie does not store personal data and expires after one day.
Embedded Content from Other Websites
Articles on our Site may include embedded content such as videos, images, and articles from other websites. Embedded content from these sites behaves as if you visited the originating site. These third-party sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interactions with that embedded content.
Analytics
We use analytics services to monitor and analyze Site usage, helping us understand visitor behavior and improve our services.
Who We Share Your Data With
Your data may be shared with third-party service providers who assist us in operating the Site, conducting business, or providing services to you. These third parties are bound by confidentiality agreements and may only use your data as necessary to provide services.
How Long We Retain Your Data
- If you leave a comment, the comment and its metadata are retained indefinitely to recognize and approve follow-up comments automatically.
- For users that register on our Site (if applicable), we store personal information provided in their user profiles. Users may view, edit, or delete their personal information at any time (except usernames). Site administrators can also view and edit this information.
Your Rights Over Your Data
If you have an account or have left comments on this Site, you can request an exported file of the personal data we hold about you, including data you have provided. You can also request that we erase your personal data, except for data retained for administrative, legal, or security reasons.
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.
Your Contact Information
For any inquiries or concerns regarding this privacy policy or how we handle your personal data, please contact us via the contact form available on our Site.
Additional Information
- How We Protect Your Data: We use a combination of physical, electronic, and procedural safeguards to protect the personal information we collect.
- Data Breach Procedures: In the event of a data breach, we will notify affected users and comply with applicable data breach notification laws.
- Third-Party Data Sources: We may receive data about you from third-party sources that help us provide or enhance our services.
- Automated Decision-Making and Profiling: Any automated decision-making processes involving your data are compliant with applicable laws and designed to improve your user experience.
- Industry Regulatory Disclosure Requirements: We adhere to any applicable industry regulatory disclosure requirements for our operations.
